FAQ
Most Popular Questions
All orders are processed within 2 to 3 business days for large parcels processing time extend up to four days orders and not process during holidays or weekends. The estimated delivery time of your order depends on the shipping method that you choose during check out. We ship all orders to anywhere in the United States, even Alaska, Hawaii and Puerto Rico. If you are located in New York-city, your order can be delivered the same day for $20. Make sure to select same-day delivery option at the time of checkout.
You will receive email notifications from time to time. You may also track your order status on our order tracking page.
We ensure delivery alert, help you stay on top of orders if the tracking number does not work, we recommend that you try tracking with order number. Alternatively, you may contact our customer service team.
If you don’t receive your order at the estimated time, it can be either your order is delayed or loss. You may contact our support team to know the exact location of your order.
You may logon to our Dispute management portal mark the item is damage and upload a picture of the damage item. Once your request receive delivery agent will pick up your package. Alternatively, you could contact our customer service team.
Return an item a simple log into Dispute management portal on our shopping site, marked a dispute as return and upload a picture of item that you wish to return. You may also choose from the various return options. Once your request is received, a delivery agent will pick up your package. For detailed information read all returns policy.
To be determined
International orders will arrive for 5 to 14 business days from the receipt of your order. You receive ship an estimate at the time of check out.
Shipping cost for international orders will include international taxes duties and a value added tax. At the time of check out. The final order cost will reflect these charges.